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Terms and conditions

Term and conditions:

  • Laryngenesis Speech Therapy will communicate with you regarding the Refer-a-Friend program by email or phone.

  • The friend (referee) that you send the referral to has 30 days after receiving the referral to claim the offer. After claiming the offer, the referee has 30 days to schedule their evaluation and following therapy sessions. 

  • To make a referral as part of the Program, you must be a current Laryngenesis Speech Therapy client. 

  • You and your referrals must accept the Program Terms to participate in the Program. 

  • To be eligible for the referral credit, both of you must be an active client with Laryngenesis Speech Therapy when the credits are applied. The person being referred must stay a client for 60 days after becoming a client. If service is terminated within 60 days of scheduling therapy sessions, the bill credit will be charged back to both their account and the account of the person who referred them.

  • There is no limit to the number of referral offers you can send to your friends. However, you're limited to a maximum of $300 off your bill per calendar year.

  • You can only send referral messages to individuals with whom you have a personal or family relationship.

  • The referral credit is not available for referring existing clients (the referral must be a new Laryngenesis Speech Therapy client).

  • Referrals cannot accept more than one referral offer as part of this Program. If they receive multiple offers, a credit will be applied to the account of the current Laryngenesis Speech Therapy client whose referral they accepted through the Program. 

  • To be eligible for the referral credit, you must (i) explain the Program to your referrals and obtain consent from each referral to use their personal information for the purpose of sending them the referral and (ii) abide by these Program Terms. Referrals must provide consent to use of their personal information to participate in the Program.

  • Refer a Friend credits are non-refundable, have no cash value, and will not be paid out upon the termination or cancellation of speech therapy services.

  • Eligible bill credits will appear on your next charge within 4-8 weeks.

  • Laryngenesis Speech Therapy assumes no responsibility for lost, delayed, damaged or misdirected referrals or communications or for any failure of the website, for any problems or technical malfunction of any computer online systems, servers, access providers, computer equipment, software, failure of any e-mail or referral to be received by Laryngenesis Speech Therapy on account of technical problems or traffic congestion on the Internet or at any website, or any combination thereof including any injury or damage to a your (or any other person's) computer related to or resulting from this program. Laryngenesis Speech Therapy reserves the right, at its sole discretion, to change, cancel or suspend this program should a virus, bug or other cause beyond the reasonable control of Laryngenesis Speech Therapy, corrupt the security or proper administration of the program or for any other reason. Referrals are subject to verification and will be declared invalid if they are illegible, unintelligible, falsified, altered or tampered with or unlawful in any way. Referrals submitted by unauthorized means will be disqualified. In the event that it has been determined that a referral has been made in a manner not sanctioned by these terms, you and all of you referrals will be disqualified from this program and any referral credits that have been awarded will be deducted. You agree to abide by the terms of this program and the decisions of the Laryngenesis Speech Therapy team, which are final. This program is subject to all applicable laws and regulations.

  • Laryngenesis Speech Therapy may end the Program or change any of the terms at any time, without notice and without obligation to award any referral credits.

  • The referral credit value may vary by province. Laryngenesis Speech Therapy reserves the right to adjust the credit amount applied to your bill.

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